Report Usage

gateway91flow
Reporting of product usage is a Portfolio Licensing Agreement (PLA) requirement that helps CA gain insights into product usage, your software needs, and which features and platforms you use regularly.
If you have signed a PLA with CA Technologies, a Broadcom company, you must report product usage data. For versions earlier than CA API Gateway 9.4, reporting and collecting data is a manual task. In CA API Gateway 9.4 and later, the telemetry feature that collects data is integrated and allows you to choose between manual or automatic reporting.
Do not provide any personally identifiable information (PII) or sensitive information.
Data to Report
Report the following information: 
  • PLA or not?
     Is this product installed or upgraded as part of a portfolio license agreement (PLA).
  •  
    Company Domain:
     Report your company domain name. For example: myCorp.com
  •  
    Enterprise Site ID: 
    Enter the assigned numeric ID for your organization. You can find this number on your PLA or on the CA Support site. To locate the number on the Support site:
    1. Sign in to your Support account.
    2. Select My Account, Profile.
    3. Under Support Access Information, refer to the Site ID.
  • Internal Identifier: 
    Enter a label that identifies which group is reporting usage. Your company might have different divisions, each with their own product installations. This field enables you to indicate which division is sending data.
  • Product SKU and Name:  
    Report the information corresponding to your product.
    SKU
    Product Name
    Usage Metric
    APIAMZ990
    CA API Gateway Amazon Machine Image (AMI)(RHEL) form factor 
    Count of Appliance
    APNAMZ990
    CA API Gateway Amazon Machine Image (AMI)(RHEL) form factor non-production 
    Count of Appliance
    APIENT990
    CA API Gateway Enterprise 
    Count of Instance
    APNENT990
    CA API Gateway Enterprise non-production 
    Count of Instance
    APIEWN990
    CA API Gateway Enterprise Workstation non-production 
    Count of Instance
    APIESS990
    CA API Gateway Essentials non-production 
    Count of Instance
    APNESS990
    CA API Gateway Essentials Workstation non-production 
    Count of Instance
    APIVRL990
    CA API Gateway virtual appliance (RHEL) form factor 
    Count of Appliance
    APNVRL990
    CA API Gateway virtual appliance (RHEL) form factor non-production 
    Count of Appliance
    APIAPM990
    CA Precision API Monitoring Module for API Gateway 
    Count of Instance
    APIPSA990
    CA Precision API Monitoring Module SaaS for API Gateway 
    Count of Instance
    APIRNS990
    CA Runscope for APIM Integration  
    Count of Thousand Request
  • System Configuration:
     Specify the product version including database type and version.
  • Product Usage: 
    Enter the number of product instances you are running. Refer to the following document to calculate instances. 
  • Date:
     Report the date the product usage was captured. 
How to Report Data 
A product usage reporter is available for download. For more information about the tool, visit the Product Usage Reporter techdocs site
Download and run the Product Usage Reporter tool to collect and send data manually. Your PLA requires you to report usage every Quarter.
To install and configure the Product Usage Reporter:
  1. Download and install the Product Usage Reporter from the support site for Windows or Linux.
  2. Launch the Product Usage Reporter.
  3. Create an administrator username and password.
  4. Select
    Manual
    . The API Gateway supports only manual reporting.
  5. Do you have an entitlements.csv file provided by support? If yes, select the file and click Upload. Your settings are populated. If no, manually complete the required fields in the Company Information section. Your Enterprise site ID can be found at casupport.broadcom.com under
    My Account
    >
    Profile
  6. In the Manual section of the reporter, click
    Add Product
     and add your product to the list. Click
    Save
    . Your product appears listed on the Manual Collection page.
  7. Calculate usage data. Refer to the following document to calculate instances. 
  8. After entering usage data, click
    Submit Usage