View Logs for the Policy Manager

The Policy Manager logs are stored in the following location:
gateway83
The Policy Manager logs are stored in the following location:
  • Windows:
    C:\Documents and Settings\
    <user>
    \
    .
    l7tech
    (default path)
  • Linux:
    /home/
    <user>
    /
    .
    l7tech
  • Solaris:
    /export/home/
    <user>
    /
    .
    l7tech
There may be one or more log files, named
ssm0.log
,
ssm1.log
, etc. You only need to refer to these log files when instructed to by CA Technical Support.
The Policy Manager browser client does not write to the local log files on the disk. To see a record of the web client’s activity, show the Java console. To do this, either:
  • Select "Oracle Java Console" in your browser's Tools menu if available, or
  • Open the Java control panel. Select the [Advanced] tab >
    Java console
    >
    Show console
    . Restart the browser if necessary.